Heather CHOExecutive Vice President, Korean Air Chief Executive Officer, KAL Hotel NetworkMs Heather Cho is the Executive Vice President for Korean Air, the national carrier and largest airline of South Korea, where she manages the Catering and In-flight Sales Business, Cabin Service and Hotel Business divisions.Since joining the company in 1999, Ms Cho has been actively involved in establishing a new corporate identity for Korean Air. This includes newly designed uniforms with the collaboration of GianFranco Ferre, new cabin interiors and caterings as well as the successful launch of the Airbus A380.Ms Cho is also the Chief Executive Officer of KAL Hotel Network, a hoteling affiliate of Korean Air. Korean Air has five hotel properties: two in Jeju Island, one at Incheon International Airport, and two in Los Angeles and Hawaii. Under her leadership, Hyatt Regency Incheon was successfully opened on September, 2003. It has demonstrated one of the best business performances worldwide among the Hyatt chain, and is still growing rapidly.Apart from managing all these hotels, Ms Cho is also in charge of three new projects, which include the development the second Hyatt Hotel (Incheon, Korea), the rebuilding of Wilshire Grand Hotel in Los Angeles, and the development of a luxury hotel in downtown Seoul.Ms Cho is a graduate of the Cornell University School of Hotel Administration in Ithaca, New York. She also holds a Master of Business Administration degree from the University of Southern California.
It is also alleged that the airline company inspected the phone message records of flight attendants in hopes of discovering the identity of a whistleblower, and there were concerns that those attendants may be pressured not to give testimony against Cho.
Some of those Korean Air officials asked janitors at the government building to clean the women’s restroom again because Ms. Cho would most likely use it, the local media reported this week. A Korean Air spokesman said he could not immediately confirm or deny the reports. ...
